You'll need
- Google Sheets and Google Drive connected
- Gmail connected
- A Customers sheet with: Name, Email, Last service date, System type, Reminders OK (Yes/No)
Time saved, honestlyIt replaces filtering the customer list by date and writing each reminder. You still send each draft, and we have not measured the time saved.
Steps
- Tidy the customer sheetAdd a Reminders OK column. Only mark Yes for customers who agreed to reminders.
- Connect appsAdd Google Sheets, Google Drive and Gmail in Connect apps.
- Ask for the routinePaste the routine text below into your Front Desk Bot.
- Test with a small batchChange [25] to 3 for the first Test run, check the drafts, then set it back.
Routine: paste into the chat to create it
On the first Monday of each month at 9:00 AM, open the Google Sheet "Customers" ([SHEET LINK]). Find customers whose Last service date is more than 11 months ago, whose Email is filled in, and whose Reminders OK is Yes. For up to [25] of them, create a Gmail draft from me: a short, friendly reminder that their [System type] is due for a tune-up, our phone number [PHONE], our business address [ADDRESS], and a line saying they can reply STOP to stop reminders. Do not send anything and do not change the sheet. Post a list in this chat of who got a draft and who was skipped and why.
Limits
- It is only as good as your Last service dates.
- It creates drafts; sending 25 drafts is still 25 clicks.
- Every routine run uses part of your weekly Grok Bot usage. Start with the schedule shown, then widen it if usage drops fast.
Safety notes
- Commercial email in the US falls under the CAN-SPAM Act: identify yourself, include your physical address and honour opt-outs. The routine text includes those pieces; check them.
- Remove anyone who replies STOP from the Reminders OK list right away.
Official docs
Status: written from the docs above on October 26, 2026. Not yet field-tested in a live shop; the last-tested date will appear here. Grok Bot changes often, so if a screen or button doesn't match, check what changed.